Skip to content
Cloud e Shop

Cloud e Shop

Shipping Policy

Last updated 17 September 2026 2 min read
On this page

We deliver across India, with Cash on Delivery and online payment available on every order. Here's how shipping works.

Delivery areas

We ship to serviceable pin codes across India, including most metro and non-metro towns. Enter your pin code on a product page or at checkout to confirm delivery is available at your address before you order.

Order processing time

Orders are packed and handed to our courier partner within 1–2 business days of confirmation. During sale periods or for made-to-order items, packing can take slightly longer — any difference will be shown on the product page.

Delivery timelines

  • Metro cities — typically 2–4 business days after dispatch.
  • Other towns & rural areas — typically 4–7 business days after dispatch.

These are estimates, not guarantees — weather, courier network disruptions and regional holidays can occasionally push a delivery back.

Shipping charges

Delivery is free on eligible orders above the threshold shown in your cart; smaller orders carry a flat shipping fee calculated at checkout before you pay, so there are never any surprise charges at your door.

Order tracking

Once your order ships, you'll get a tracking link by SMS/email, and you can always check the latest status from your order history.

Cash on Delivery

COD is available on most pin codes and order values, shown as a payment option at checkout when eligible. Please keep the exact amount ready for our delivery partner where possible.

Delayed or failed deliveries

If a delivery is running well past its estimated window, or an attempted delivery couldn't reach you, our courier partner will typically retry or leave a message to reschedule. If it's still not resolved, contact us with your order number and we'll chase it up.

Multiple items & split shipments

Orders with items from different warehouses may arrive in more than one parcel, on different days — you'll be able to track each shipment separately from your order history.

Changes to this policy

We may update this policy from time to time, for example to reflect new delivery areas or timelines. Material changes will be reflected here, with the date at the top of this page.

Contact us

Questions about a delivery or this policy? Reach our support team via our Contact Us page.

Questions about this policy?

Our support team is happy to help.

Contact us